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Learning Outcomes:
- Understand Salesforce features and functionalities
- Analyze and map business processes for Salesforce solutions
- Skill in gathering and documenting business requirements
- Design and manage data models, migration, and integration
- Create meaningful reports and dashboards for insights
- Implement workflow and process automation
- Provide effective user training and support
- Collaborate with stakeholders and team members
- Ensure reliability through testing best practices
- Create and maintain comprehensive system documentation
Career Pathways:
- Implementers / Consultants
- Administrators
- Business Users
- Power Users
- Project Teams
