Careers

We are seeking an experienced and proactive Business Development Manager (BDM) to support our digital security solutions portfolio within the back office. The ideal candidate will have prior experience working with a technology principal or distributor in roles such as Channel Manager, Partner Manager, or Business Development Manager, with a strong understanding of partner ecosystems, pricing workflows, and presales coordination.
This role will support internal teams, engage with reseller partners, coordinate with vendor technical and commercial teams, and ensure structured back-office operations to drive business growth.

Location: Karachi, Pakistan
Work Hours: 7:00 PM to 4:00 AM (Aligned with US Central Time)
Salary Range: PKR 200,000 – 450,000 gross per month + Commission based on Targets / KPIs

Preferred Experience & Qualifications:

• Bachelor’s degree in Business, IT, Marketing, or a related field.
• 2–5 years of experience as a Channel Manager, Partner Manager, Account Manager, or BDM at a technology distributor or vendor/principal.
• Experience with digital security, software licensing, SaaS, or IT channel operations is preferred
• Strong communication and coordination skills with the ability to engage multiple stakeholders.
• Proven experience in commercial documentation, pricing workflows, and proposal development.
• Highly organized with strong attention to detail and ability to manage multiple tasks.
• Proficient in CRM platforms, MS Office Suite, and communication tools.

Key Responsibilities:

• Support internal sales teams and reseller partners in driving business for digital security and licensing solutions.
• Develop and grow the reseller/ partner network.
• Manage reseller/partner onboarding, including documentation, compliance requirements, and system setup.
• Maintain and strengthen relationships with active partners through ongoing support and communication.
• Coordinate with vendor technical and commercial teams for presales queries, product-related clarifications, and solution guidance.
• Handle pricing requests, proposals, quotations, and discount approvals in alignment with company policy.
• Track partner opportunity pipelines, manage deal registrations, and ensure visibility on active opportunities.
• Maintain accurate partner records, monitor performance metrics, and assist with reporting and forecasting.
• Provide structured back-office support to improve partner and sales team efficiency.
• Support partner trainings, enablement sessions, and alignment activities as needed.
• Collaborate with cross-functional teams to ensure timely execution of partner and sales requirements.
• Perform additional tasks assigned by management to support business development objectives.

Why Join Us:

• Comprehensive Benefits Package, including: Provident Fund, Health Insurance, EOBI, Paid Annual Leaves.
• Hybrid Work Environment that supports flexibility and work–life balance.
• Opportunity to grow with a fast-growing technology solutions provider with an international presence.
• Collaborative and supportive culture with opportunities for continuous learning and career progression.
• Exposure to modern digital security and licensing solutions and interaction with global vendor teams

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The purpose of this job description is to communicate the responsibilities and duties associated with the position of Content Writer. The Content Writer is responsible for creating engaging, high-quality, and tech-focused content that supports marketing, branding, and business development goals. This individual will develop case studies, marketing collateral, and presentations tailored to technology-driven audiences, ensuring clarity, creativity, and impact in all written materials.

Supervisor: Marketing Manager / Head of Marketing
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s or Master’s degree in English, Communications, Marketing, or a related field.
• Minimum 3 years of professional experience in content writing.
• Proven ability to produce engaging, structured, and high-quality technical or tech-related content.
• Excellent command of written English with strong research and storytelling skills.
• Experience in creating case studies, marketing collateral, blogs, and business presentations.
• Ability to work effectively in a fast-paced, collaborative office environment.
• Preferred Certifications (not mandatory):
  HubSpot Content Marketing Certification Google Digital Marketing & E-commerce Certification Coursera / Udemy certifications in Technical Writing, Business Writing, or Content Strategy

Duties and Responsibilities:

• Research and write high-quality tech-focused content for web, print, and presentations.
• Develop case studies, marketing collateral, and sales materials aligned with company objectives.
• Maintain a consistent tone, voice, and brand style across all written materials.
• Work closely with marketing, design, and business development teams to create impactful campaigns.
• Edit, proofread, and optimize content for clarity, accuracy, and engagement.
• Assist in the development of content calendars and project timelines.
• Ensure all content meets internal quality standards and deadlines.
• Incorporate feedback from stakeholders to continuously improve content quality.
• Stay updated on the latest trends in technology, digital marketing, and content strategy.Bottom of Form

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The purpose of this job description is to outline the responsibilities and duties of the L1 Desktop Support Engineer position. The role focuses on providing first-level technical assistance to end-users, ensuring secure, stable, and efficient IT operations in alignment with Truefense’s cybersecurity protocols. The position is responsible for diagnosing, troubleshooting, and resolving user issues while maintaining system integrity, compliance, and adherence to security best practices.

Supervisor: IT Manager
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1–3 years of hands-on experience in IT support, helpdesk, or desktop support role, preferably in a cybersecurity or technology-focused environment.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Familiarity with endpoint protection tools, firewalls, and basic network security principles.
• Experience with Active Directory, email configurations, and remote support tools.
• Understanding of network protocols (TCP/IP, DNS, DHCP) and VPN setups.
• Basic awareness of cybersecurity practices such as password policies, MFA, and data protection.
• Excellent analytical, troubleshooting, and communication skills.
• Strong sense of confidentiality, integrity, and attention to detail in handling user and system data.

Duties and Responsibilities:

• Provide first-level support to end-users for hardware, software, and network-related issues.
• Log, diagnose, and resolve IT incidents in compliance with company security protocols.
• Install, configure, and maintain desktops, laptops, and mobile devices with security-compliant settings.
• Ensure systems are patched, updated, and protected with endpoint security software.
• Assist in managing user accounts, credentials, and access permissions through Active Directory and security platforms.
• Enforce MFA (Multi-Factor Authentication), password policies, and secure login practices.
• Troubleshoot VPN, Wi-Fi, and LAN connectivity issues with attention to secure configurations.
• Coordinate with the cybersecurity and network teams for advanced incident escalations.
• Document all issues in the IT ticketing system and escalate unresolved security-related concerns to higher-level engineers.
• Follow incident response procedures for suspicious activity or potential breaches.
• Maintain an updated and accurate record of IT assets, including hardware specifications and software licenses.
• Support secure onboarding and offboarding processes for new and departing employees.
• Ensure adherence to cybersecurity, data protection, and IT compliance standards.
• Maintain updated documentation for system configurations, network layouts, and security controls.
• Educate end-users on cybersecurity hygiene, phishing prevention, and safe data handling practices.
• Provide guidance on the proper use of company IT systems and applications.
• Recommend improvements in desktop security tools, configurations, and response procedures.
• Stay informed about emerging IT and cybersecurity threats relevant to endpoint environments.

Performance Metrics:

• Average resolution and response time for support tickets.
• Endpoint uptime and system reliability metrics.
• Compliance with cybersecurity and IT policies.
• Number of incidents resolved at L1 level without escalation.
• Accuracy and completeness of documentation and reporting.
• User satisfaction and feedback scores.
• Adherence to SLAs and incident response timelines.

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The purpose of this job description is to outline the responsibilities and duties of the Functional Consultant – Odoo ERP position. The role focuses on understanding business processes, configuring Odoo modules, ensuring smooth implementation, and coordinating with technical teams to deliver successful ERP solutions.

Supervisor: Senior ERP Consultant / Head of ERP Implementations
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s degree in Business, IT, Computer Science, or a related field.
• 2–4 years of experience in Odoo functional consulting or ERP implementation.
• Strong knowledge of Odoo modules such as Accounting, Sales, Inventory, HR, CRM, and Purchase.
• Excellent analytical, communication, and documentation skills.
• Ability to work closely with clients and coordinate with technical teams.
• Proficient in business process mapping, UAT handling, and Odoo configuration.

Duties and Responsibilities:

• Conduct business process analysis, gather requirements, and propose optimized Odoo workflows.
• Configure Odoo modules according to business needs and ensure alignment with client expectations.
• Prepare functional documentation including BRD, FRS, process flows, and UAT scripts.
• Perform functional, integration, and UAT testing to ensure system quality.
• Coordinate with the development team to communicate functional requirements clearly.
• Support data migration activities including mapping, cleaning, and validation.
• Deliver user training sessions and create training materials for end-users.
• Provide post-go-live support, troubleshoot issues, and ensure smooth system adoption.
• Review enhancements and ensure they meet functional specifications.
• Stay updated on Odoo features and best practices to continuously improve delivery quality.

Performance Metrics:

• Successful implementation and module configuration quality.
• Client satisfaction and smooth user adoption.
• Accuracy and completeness of documentation.
• UAT success rate and issue resolution effectiveness.
• On-time delivery of project milestones.

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