Careers

We are seeking an experienced and proactive Business Development Manager (BDM) to support our digital security solutions portfolio within the back office. The ideal candidate will have prior experience working with a technology principal or distributor in roles such as Channel Manager, Partner Manager, or Business Development Manager, with a strong understanding of partner ecosystems, pricing workflows, and presales coordination.
This role will support internal teams, engage with reseller partners, coordinate with vendor technical and commercial teams, and ensure structured back-office operations to drive business growth.

Location: Karachi, Pakistan
Work Hours: 7:00 PM to 4:00 AM (Aligned with US Central Time)
Salary Range: PKR 200,000 – 450,000 gross per month + Commission based on Targets / KPIs

Preferred Experience & Qualifications:

• Bachelor’s degree in Business, IT, Marketing, or a related field.
• 2–5 years of experience as a Channel Manager, Partner Manager, Account Manager, or BDM at a technology distributor or vendor/principal.
• Experience with digital security, software licensing, SaaS, or IT channel operations is preferred
• Strong communication and coordination skills with the ability to engage multiple stakeholders.
• Proven experience in commercial documentation, pricing workflows, and proposal development.
• Highly organized with strong attention to detail and ability to manage multiple tasks.
• Proficient in CRM platforms, MS Office Suite, and communication tools.

Key Responsibilities:

• Support internal sales teams and reseller partners in driving business for digital security and licensing solutions.
• Develop and grow the reseller/ partner network.
• Manage reseller/partner onboarding, including documentation, compliance requirements, and system setup.
• Maintain and strengthen relationships with active partners through ongoing support and communication.
• Coordinate with vendor technical and commercial teams for presales queries, product-related clarifications, and solution guidance.
• Handle pricing requests, proposals, quotations, and discount approvals in alignment with company policy.
• Track partner opportunity pipelines, manage deal registrations, and ensure visibility on active opportunities.
• Maintain accurate partner records, monitor performance metrics, and assist with reporting and forecasting.
• Provide structured back-office support to improve partner and sales team efficiency.
• Support partner trainings, enablement sessions, and alignment activities as needed.
• Collaborate with cross-functional teams to ensure timely execution of partner and sales requirements.
• Perform additional tasks assigned by management to support business development objectives.

Why Join Us:

• Comprehensive Benefits Package, including: Provident Fund, Health Insurance, EOBI, Paid Annual Leaves.
• Hybrid Work Environment that supports flexibility and work–life balance.
• Opportunity to grow with a fast-growing technology solutions provider with an international presence.
• Collaborative and supportive culture with opportunities for continuous learning and career progression.
• Exposure to modern digital security and licensing solutions and interaction with global vendor teams

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We are looking for an experienced and results-driven Channel Account Manager to manage and grow our partner ecosystem for Digital Security Solutions (DSS). This role focuses on building strong relationships with resellers, distributors, and technology partners while supporting them with pricing, presales coordination, and revenue-generating activities.
The ideal candidate has experience in IT channel sales, preferably within digital security, software licensing, SaaS, or cybersecurity, and exposure to US or international markets is a strong advantage.

Work Hours: 7:00 PM to 4:00 AM (Aligned with US Central Time)
Location: Karachi, Pakistan
Salary Range: PKR 200,000 – 450,000 gross per month + Commission based on Targets / KPIs

Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• 3–6 years of experience as a Channel Account Manager, Partner Manager, Channel Sales Executive, or BDM in IT, cybersecurity, or digital security.
• Strong understanding of channel ecosystems (resellers, distributors, VARs, MSPs).
• Experience with digital security, software licensing, SaaS, DRM, DLP, IAM, or cybersecurity solutions preferred.
• Experience in the US or international markets is a strong advantage
• Excellent communication, negotiation, and partner relationship-building skills.
• Ability to manage multiple partners, opportunities, and tasks simultaneously.
• Proficient in CRM systems, MS Office Suite, and sales coordination tools.
• Strong analytical and reporting skills.

Duties and Responsibilities:

• Manage and grow relationships with reseller, VAR, and distributor partners in the digital security space.
• Identify, recruit, and onboard new channel partners aligned with business growth objectives.
• Provide partners with sales support, pricing assistance, deal guidance, and presales coordination.
• Assist partners with deal registrations, pipeline development, and opportunity qualification.
• Conduct periodic partner business reviews to track revenue, performance, and engagement.
• Deliver product training, enablement sessions, and tools to enhance partner readiness.
• Coordinate pricing, quotations, proposals, and discount approvals according to company policy.
• Collaborate with internal sales, technical, and marketing teams to support partner-driven opportunities.
• Track market trends, competitive landscape, and partner feedback to improve channel strategy.
• Support marketing campaigns, co-selling initiatives, and partner demand-generation activities.
• Maintain accurate CRM entries for partner activities, opportunities, and revenue tracking.
• Ensure partners meet compliance, certification, and performance requirements.

How to Apply:

• Interested candidates can apply via the following link to apply before January 30, 2026: Only shortlisted candidates will be contacted

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The purpose of this job description is to communicate the responsibilities and duties associated with the position of Content Writer. The Content Writer is responsible for creating engaging, high-quality, and tech-focused content that supports marketing, branding, and business development goals. This individual will develop case studies, marketing collateral, and presentations tailored to technology-driven audiences, ensuring clarity, creativity, and impact in all written materials.

Supervisor: Marketing Manager / Head of Marketing
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s or Master’s degree in English, Communications, Marketing, or a related field.
• Minimum 3 years of professional experience in content writing.
• Proven ability to produce engaging, structured, and high-quality technical or tech-related content.
• Excellent command of written English with strong research and storytelling skills.
• Experience in creating case studies, marketing collateral, blogs, and business presentations.
• Ability to work effectively in a fast-paced, collaborative office environment.
• Preferred Certifications (not mandatory):
  HubSpot Content Marketing Certification Google Digital Marketing & E-commerce Certification Coursera / Udemy certifications in Technical Writing, Business Writing, or Content Strategy

Duties and Responsibilities:

• Research and write high-quality tech-focused content for web, print, and presentations.
• Develop case studies, marketing collateral, and sales materials aligned with company objectives.
• Maintain a consistent tone, voice, and brand style across all written materials.
• Work closely with marketing, design, and business development teams to create impactful campaigns.
• Edit, proofread, and optimize content for clarity, accuracy, and engagement.
• Assist in the development of content calendars and project timelines.
• Ensure all content meets internal quality standards and deadlines.
• Incorporate feedback from stakeholders to continuously improve content quality.
• Stay updated on the latest trends in technology, digital marketing, and content strategy.Bottom of Form

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We are seeking a detail-oriented and analytical Sales Operations Specialist to support and optimize our sales organization. This role is responsible for managing sales processes, CRM data, reporting, forecasting, and operational workflows to ensure efficiency, accuracy, and scalability across the sales function.
The ideal candidate has experience working closely with sales teams, strong analytical skills, and hands-on experience with CRM systems and sales performance reporting, preferably within a tech, SaaS, or digital security environment.

Work Hours: 7:00 PM to 4:00 AM (Aligned with US Time Zones)
Location: Karachi, Pakistan
Industry: US Tech & Digital Security Solutions
Salary Range: PKR 150,000 – 300,000 gross per month

Qualifications:

• Bachelor’s degree in Business, Operations, Finance, or a related field
• 2–5 years of experience in Sales Operations, Business Operations, or Revenue Operations
• Strong analytical and reporting skills with attention to detail
• Hands-on experience with CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)
• Advanced proficiency in MS Excel / Google Sheets
• Experience with sales dashboards, forecasting, and KPI tracking
• Strong organizational and time-management skills
• Ability to work cross-functionally in a fast-paced environment
• Excellent communication and documentation skills

Duties and Responsibilities:

• Support day-to-day sales operations, including pipeline management and deal tracking
• Maintain and optimize CRM systems to ensure data accuracy and integrity
• Prepare and distribute sales reports, dashboards, and performance metrics
• Assist with sales forecasting, quota tracking, and revenue reporting
• Coordinate deal approvals, pricing requests, and sales documentation
• Support commission tracking, incentives, and sales performance analysis
• Identify process gaps and recommend improvements to enhance sales efficiency
• Collaborate with Sales, Finance, Marketing, and Leadership teams
• Manage sales tools, workflows, and system integrations
• Support onboarding and training of sales teams on processes and tools
• Ensure consistent adherence to sales processes and policies
• Maintain accurate records of sales activities and operational data

Preferred Skills:

• Experience in SaaS, IT, or digital security solutions
• Familiarity with sales compensation and incentive structures
• Experience with automation tools and reporting platforms
• Exposure to US or international sales operations is a strong advantage

How to Apply:

• Interested candidates can apply via the following link to apply before January 30, 2026: Only shortlisted candidates will be contacted

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The purpose of this job description is to outline the responsibilities and duties of the L1 Desktop Support Engineer position. The role focuses on providing first-level technical assistance to end-users, ensuring secure, stable, and efficient IT operations in alignment with Truefense’s cybersecurity protocols. The position is responsible for diagnosing, troubleshooting, and resolving user issues while maintaining system integrity, compliance, and adherence to security best practices.

Supervisor: IT Manager
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1–3 years of hands-on experience in IT support, helpdesk, or desktop support role, preferably in a cybersecurity or technology-focused environment.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Familiarity with endpoint protection tools, firewalls, and basic network security principles.
• Experience with Active Directory, email configurations, and remote support tools.
• Understanding of network protocols (TCP/IP, DNS, DHCP) and VPN setups.
• Basic awareness of cybersecurity practices such as password policies, MFA, and data protection.
• Excellent analytical, troubleshooting, and communication skills.
• Strong sense of confidentiality, integrity, and attention to detail in handling user and system data.

Duties and Responsibilities:

• Provide first-level support to end-users for hardware, software, and network-related issues.
• Log, diagnose, and resolve IT incidents in compliance with company security protocols.
• Install, configure, and maintain desktops, laptops, and mobile devices with security-compliant settings.
• Ensure systems are patched, updated, and protected with endpoint security software.
• Assist in managing user accounts, credentials, and access permissions through Active Directory and security platforms.
• Enforce MFA (Multi-Factor Authentication), password policies, and secure login practices.
• Troubleshoot VPN, Wi-Fi, and LAN connectivity issues with attention to secure configurations.
• Coordinate with the cybersecurity and network teams for advanced incident escalations.
• Document all issues in the IT ticketing system and escalate unresolved security-related concerns to higher-level engineers.
• Follow incident response procedures for suspicious activity or potential breaches.
• Maintain an updated and accurate record of IT assets, including hardware specifications and software licenses.
• Support secure onboarding and offboarding processes for new and departing employees.
• Ensure adherence to cybersecurity, data protection, and IT compliance standards.
• Maintain updated documentation for system configurations, network layouts, and security controls.
• Educate end-users on cybersecurity hygiene, phishing prevention, and safe data handling practices.
• Provide guidance on the proper use of company IT systems and applications.
• Recommend improvements in desktop security tools, configurations, and response procedures.
• Stay informed about emerging IT and cybersecurity threats relevant to endpoint environments.

Performance Metrics:

• Average resolution and response time for support tickets.
• Endpoint uptime and system reliability metrics.
• Compliance with cybersecurity and IT policies.
• Number of incidents resolved at L1 level without escalation.
• Accuracy and completeness of documentation and reporting.
• User satisfaction and feedback scores.
• Adherence to SLAs and incident response timelines.

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The System Administrator – L2 is responsible for providing advanced technical support, managing escalations from L1 support, and performing intermediate-to-advanced system, network, and application administration tasks. The role ensures the stable performance, security, and reliability of the organization's IT environment while supporting ongoing projects, deployments, and operational excellence.

Reporting To: US Operations Head / Head of Infrastructure
Location: Karachi, Pakistan
Work Mode: On-site / Hybrid / Remote
Employment Type: Full-time
Work Hours: 7:00 PM to 4:00 AM (Aligned with US Central Time)
Salary Range: PKR 120,000 – 150,000 gross per month

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field (preferred).
• 3–5 years of hands-on experience in system or network administration roles.
• Relevant certifications preferred:
• Microsoft (MCSA / AZ-104)
• Linux+ / RHCSA
• VMware VCP
• CompTIA Network Plus+ and A+
• ITIL Foundation (preferred)
• Microsoft Azure Fundamentals AZ-900 (willingness to achieve)

Duties and Responsibilities:

• Handle L2 technical support tickets and provide timely resolution in line with defined SLAs.
• Monitor, administer, and troubleshoot servers (Windows/Linux), networks, firewalls, and system applications.
• Perform user account administration, access provisioning, and permission management in Active Directory / Azure AD.
• Conduct routine system maintenance, including updates, patching, backups, and optimization.
• Manage and troubleshoot virtualization platforms (VMware / Hyper-V).
• Provide support for cloud platforms (AWS, Azure, or equivalent) including resource monitoring and configurations.
• Monitor and respond to security alerts, logs, and potential vulnerabilities.
• Support the deployment of new hardware, software, and network components.
• Maintain documentation for configurations, processes, and troubleshooting procedures.
• Coordinate with L3 engineers, network teams, and vendors for advanced issues.
• Assist with disaster recovery planning, backup verification, and restoration testing.
• Ensure compliance with IT policies, cybersecurity standards, and audit requirements.
• Perform any other tasks assigned by the supervisor or management.

Technical Skills:

• Workstations & Systems: PCs, Macs, Windows workstations, Windows Server, MacOS.
• Server & Directory Services: Active Directory, AD setup & replication (preferred), Group Policy Management (preferred), DNS, DHCP, Entra ID.
• Security: Windows Bitlocker, Mac FileVault, endpoint protection, firewall management, VPNs.
• File Services & Collaboration: Windows SMB file shares, Office 365, Exchange Online, SharePoint Online, Microsoft Teams.
• Mobile & Device Management: Intune (preferred), Apple ADE, Apple Volume Licensing, MDM systems (Macs).
• Networking: Network cabling, switches, routers, firewalls, VPNs, LAN/WAN troubleshooting.
• Backup & Recovery: Image-level and file-level backups, UPS monitoring.
• Peripheral Devices: Printers, scanners, MFPs.
• Monitoring & Management Tools: RMM systems, ticketing systems, SLA adherence.
• Virtualization & Cloud: VMware / Hyper-V, basic cloud administration (AWS/Azure).
• Scripting & Automation: PowerShell, Bash (basic scripting for automation and troubleshooting).

Required Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work independently and handle multiple priorities.
• Excellent communication and documentation skills.
• Strong customer service orientation and problem-solving approach.
• Team collaboration and adaptability in a fast-paced environment.

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We are seeking a highly motivated and results-driven Sales Development Representative (SDR) to drive top-of-funnel pipeline growth for our US-based Tech and Digital Security Solutions business. This role focuses on high-volume outbound prospecting, identifying potential customers, and booking qualified meetings with key decision-makers.
The ideal candidate has strong communication skills, experience in outbound sales or cold calling, and is comfortable working US sales hours while consistently meeting activity and performance targets.

Work Hours: 7:00 PM to 4:00 AM (Aligned with US Time Zones)
Location: Karachi (Onsite)
Industry: US Tech & Digital Security Solutions
Salary Range: PKR 70,000 – 100,000 gross per month + Performance-Based Incentives

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
• 2–4 years of experience in SDR, outbound sales, cold calling, or lead generation
• Excellent English communication skills (verbal and written)
• Comfortable with high-volume outbound prospecting and US sales cycles
• Experience selling tech, digital, SaaS, or cybersecurity solutions is a plus
• Strong ability to handle objections and conduct discovery conversations
• Proficient in CRM systems and sales engagement tools
• Strong time management, organizational, and follow-up skills
• Target-driven mindset with the ability to perform in a fast-paced environment

Duties and Responsibilities:

• Execute high-volume outbound prospecting through cold calls, emails, and LinkedIn outreach
• Make 80–120 outbound calls per day to targeted prospects
• Identify and engage decision-makers within target accounts
• Qualify leads based on defined criteria and book meetings for the sales team
• Execute personalized multi-touch outreach sequences
• Maintain accurate CRM records for calls, emails, follow-ups, and opportunities
• Meet or exceed daily, weekly, and monthly activity and meeting KPIs
• Collaborate with sales and marketing teams on lead targeting and campaign execution
• Conduct basic needs discovery and articulate value propositions effectively
• Maintain consistent follow-up cadence to nurture prospects

How to Apply:

• Interested candidates can apply via the following link to apply before January 30, 2026: Only shortlisted candidates will be contacted

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The purpose of this job description is to outline the responsibilities and duties of the Functional Consultant – Odoo ERP position. The role focuses on understanding business processes, configuring Odoo modules, ensuring smooth implementation, and coordinating with technical teams to deliver successful ERP solutions.

Supervisor: Senior ERP Consultant / Head of ERP Implementations
Location: Karachi (Onsite)

Qualifications:

• Bachelor’s degree in Business, IT, Computer Science, or a related field.
• 2–4 years of experience in Odoo functional consulting or ERP implementation.
• Strong knowledge of Odoo modules such as Accounting, Sales, Inventory, HR, CRM, and Purchase.
• Excellent analytical, communication, and documentation skills.
• Ability to work closely with clients and coordinate with technical teams.
• Proficient in business process mapping, UAT handling, and Odoo configuration.

Duties and Responsibilities:

• Conduct business process analysis, gather requirements, and propose optimized Odoo workflows.
• Configure Odoo modules according to business needs and ensure alignment with client expectations.
• Prepare functional documentation including BRD, FRS, process flows, and UAT scripts.
• Perform functional, integration, and UAT testing to ensure system quality.
• Coordinate with the development team to communicate functional requirements clearly.
• Support data migration activities including mapping, cleaning, and validation.
• Deliver user training sessions and create training materials for end-users.
• Provide post-go-live support, troubleshoot issues, and ensure smooth system adoption.
• Review enhancements and ensure they meet functional specifications.
• Stay updated on Odoo features and best practices to continuously improve delivery quality.

Performance Metrics:

• Successful implementation and module configuration quality.
• Client satisfaction and smooth user adoption.
• Accuracy and completeness of documentation.
• UAT success rate and issue resolution effectiveness.
• On-time delivery of project milestones.

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